Routing & Assignment
Your message is guided to the appropriate team using the name and contact details you enter during Sign Up.
Our team handles message routing through the details you submit on the Sign Up form. This hub outlines how to craft your note so it lands with the right department without delay.
We don’t publish direct phone or email addresses on this page. All inquiries are routed through the Sign Up flow using the information you provide for proper tracking.
Your message is guided to the appropriate team using the name and contact details you enter during Sign Up.
Provide a concise subject, a brief description, and any relevant page references to speed up processing.
Our handling practices are described in the policy pages. See footer links for privacy and cookie details.
To initiate contact, submit your information on the Sign Up form and wait for our follow-up. Reply to the confirmation with your topic and any context you want considered.
Use the follow‑up channel to outline your topic, any page references, and a compact description.
We respond within the listed hours, though timing may shift with demand.
Sirius Vex Bit aims to reply within 1–2 business days. Weekends and public holidays are excluded from these estimates. Peak periods may extend the turnaround.
Mon–Fri
Requests are processed on standard weekdays.
1–2
Initial responses typically arrive within this window.
Defined
Clear subject matter and context minimize back-and-forth.
For onboarding and follow-ups, submit your details via Sign Up. This keeps correspondence aligned with our guidelines and processes.